Help & Support

Contact us

Find a branch, ask a question, share feedback, or book an appointment — we are ready to serve you around the clock.

Contact

How can we help?

Choose the channel that fits your need.

Locator

Branch & ATM Locator

Find your nearest Bankmed branch or ATM and check opening hours.

Bankmed has 29 local branches and 65 ATMs across Lebanon. Use our locator to search by area, explore the interactive map, filter by branch or ATM, and view manager contact details and service hours.

Ask Me

How may we help you?

If you are looking for information about our products and services or would like to reach us, our experienced agents are ready to serve you.

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Feedback

Complaints & Compliments

By phone

Our Customer Care agent is ready to support you at anytime around the clock. Call us at +(961) 1 708070 or 1270 (inside Lebanon).

In writing

Write to Bankmed Customer Protection unit at Bankmed Headquarter, 482 Clemenceau Street – 8th Floor.

e-Appointment

Contact your branch

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Privacy

Personal Data Protection

Learn how Bankmed protects your personal data.

Fraud & Security Help

Fraud & security help

If you suspect fraud, act fast — we are available 24/7.

Report fraud now

Call our 24/7 hotline on +(961) 1 708070 or 1270 (inside Lebanon).

  • Freeze your card instantly in the mobile app
  • Learn to spot scams in our Security Center