How can we help?
Choose the channel that fits your need.
Branch & ATM Locator
Find your nearest Bankmed branch or ATM and check opening hours.
Bankmed has 29 local branches and 65 ATMs across Lebanon. Use our locator to search by area, explore the interactive map, filter by branch or ATM, and view manager contact details and service hours.
How may we help you?
Welcome to Bankmed’s Call Center service — we are ready to serve you on any day and at anytime around the clock.
If you are looking for information about our products and services or would like to reach us, our experienced agents are ready to serve you.
Ask Me is an automated service. Write your question and get your queries answered (maximum 500 characters).
Complaints & Compliments
Because we are committed to providing you with the best service, we value comments about your experience with Bankmed.
Should you have a complaint or a compliment about a Bankmed product, service, or a private issue, please feel free to reach us through any of the following channels. We welcome your feedback — thank you for taking the time to write to us.
By phone
Our Customer Care agent is ready to support you at anytime around the clock.
Call us at +(961) 1 708070 or 1270 (inside Lebanon).
In writing
Write to Bankmed Customer Protection unit at the following address:
Bankmed Headquarter
482 Clemenceau Street – 8th Floor
Contact your branch
Welcome to Bankmed’s e-Appointment, available to offer you financial consultant services.
From everyday banking to a long-term relationship, we at Bankmed bring you a suite of world-class solutions that meet all your financial needs.
Please complete the fields below, select the branch of your choice, and book or change your appointment. Appointment date and time are subject to the Bank’s working hours.
Personal Data Protection
Learn how Bankmed protects your personal data.
Fraud & security help
If you suspect fraud, act fast — we are available 24/7.
Report fraud now
Call our 24/7 hotline on +(961) 1 708070 or 1270 (inside Lebanon) to block your card and secure your account immediately.
- Freeze your card instantly in the mobile app
- Learn to spot scams in our Security Center