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Branch & ATM Locator
Find your nearest Bankmed branch or ATM and check opening hours.
- Main Branch Downtown • Open until 17:00
- Airport ATM Terminal 1 • 24/7
- Seaside Branch Corniche • Open until 16:00
Service Requests
Raise a service request
Tell us what you need and our team will get back to you.
Complaints & Compliance
Complaints & compliance
We take every concern seriously and aim to resolve issues fairly and promptly.
How to complain
Submit a complaint via the service request form above, at any branch, or by emailing [email protected]. You'll receive an acknowledgement and a reference number.
Our commitment
We investigate thoroughly and respond within the timelines set by regulatory guidelines. If you're not satisfied, we'll explain your options for escalation.
Fraud & Security Help
Fraud & security help
If you suspect fraud, act fast — we're available 24/7.
Report fraud now
Call our 24/7 hotline on +961 1 000 000 to block your card and secure your account immediately.
- Freeze your card instantly in the mobile app
- Learn to spot scams in our Security Center